India Tech Support
I just got off a call with a Customer, 3 way with “$4_letter_computer_Manufacturer”, The customer was referred to them by us, as her dialup modem has been coming up as not responding. The “Tech” who’s name was “Edward”, couldn’t tell the customer how to reboot her Vista machine, (I butted in and explained to the customer), the “Tech” also took 45 minutes to reinstall a modem. That should be a 5 minute job!!! This supposed “Tech” had no idea what he was doing!!! I had to bite my tongue to NOT jump in every couple of minutes, and tell this loser how it should ACTUALLY be done….